Q1: How to Custom a Sign ?
R1: Choose the style you like--Contact us for a quote--Confirm Order--We prodcuce and ship.
Q2: What is your production lead time ?
A2: 3~5 days for production and 5~10 days for shipping.
Q3: Do you have any MOQ limit for led light order ?
A3: There is no MOQ , 1pcs for sale , we do also supoprt Drop Shipping.
Q4: Are you able to make signs for outdoor use?
A4:Yes, we can do waterpoof Neon Signs with glue.
Q5: Can you print designs directly on the acrylic using UV printing?
A5: Yes, we can offer UV Neon signs with our Ultraviolet LED Inkjet Printer .
Q6: What kind of installation do you support?
A6: --We can nail the sign to the wall with screws or advertising screws.--Use a wire rope or fishing line to hang the sign.
--We can make a base to make the sign stand up.
Q7: Do you have a warranty?
A7: The indoor warranty is two years and 1 year for outdoor sign.
Q8: How to deal with the faulty?
A8: --Our products are produced in strict quality control system and the defective rate will be less than 1‰.
--During the guarantee period, we will send new lights with new order for small quantity.
--For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call
according to real situation.
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